Who we are

Suggested text: Our website address is: https://debtpartners.co.za.

How does Debt Partners Collect and Use Personal Information?

When clientele fill in the contact form on Debt Partners's website, they provide confidential personal information to us, which may include, but not limited to:
Names, Contact Information such as Email Address and Contact Number (Personal or Home).
Additional information asked for Existing Clients are: ID Numbers, Marital status, number of dependence, details of monthly expenses, and other vital information need to facilitate our assessments and provision of our services. Some of the information is provided by the client while others are obtained through the credit bureau with the consent of the client.

When clientele use communication methods, including but not limited to, email, phoning or chatting with us on our website or via calls, we store and collect those messages, recordings, and conversations

We, as Debt Partners, receive this information from service providers who do the marketing on our behalf. The information of the new or existing client may only be shared to a third party if you have given consent. Your information may be shared with related companies or parties in the normal course of our operations.

We, Debt Partners, use your personal information to render our services.
We strive to inform our clientele about any beneficial product that suits their credit profile and needs.

When applying for our services.

When a client applies for our debt counselling service, we collect additional personal information directly from the client as required by the National Credit Act (35 of 2005), including but not limited to:

The ID number, marital status, number and ages of dependents, physical address, employment details, and financial information relating to monthly expenses and other commitments.

We as Debt Partners draw a credit report on behalf of our client, after the client has given consent from a selected Credit Bureau. Debt Partners may also collect personal information from your creditors, attorney and legal representatives to understand your current financial status.

Affiliated sites, linked sites, and advertisements:

Debt Partners expects its partners, advertisers, and affiliates to respect the privacy of our users.
Be aware, however, that third parties, including our partners, advertisers, affiliates, and other content providers accessible through our site, may have their own privacy and data collection policies and practices. For example, when you visit Debt Partners website, you may link to or view a section of the webpage that may have information that is being hosted/contributed by a third party or affiliate of Debt Partners.

Also, through Debt Partners you may be introduced to, or be able to access, information, websites, features, contests, or sweepstakes offered by other parties. Debt Partners is not responsible for the actions or policies of such third parties.
While on our site, our advertisers, promotional partners or other third parties may use cookies or other technology to attempt to identify some of your preferences or retrieve information about you.

For example, some of our advertising is served by third parties and may include cookies that enable the advertiser to determine whether you have seen a particular advertisement before.
www.debtpartners.co.za does not control the use of this technology by third parties or the resulting information and is not responsible for any actions or policies of such third parties.

You should also be aware that if you voluntarily disclose Personally Identifiable Information on message boards or in chat areas, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of Debt Partners and this policy.

What rights does our clients have?

As a client of Debt Partners, you have the right to:
Enquire what personal information our company has about you.
Enquire what personal information our company has sent to suppliers, service providers or any other third party.
Request to update, correct, or delete any outdated or incorrect personal information we have about you.
Object to the processing of any personal information that was given to us.

Governing Laws:

By adhering to the governing laws of South Africa, Debt Partners does not render any services to a minor under the age of 18.

This policy and the use of this Site are governed by South African law.
If a dispute arises under this Policy, we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Johannesburg, South Africa. Any costs and fees other than attorney fees associated with the mediation will be shared equally by Debt Partners and the client.

If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Johannesburg, South Africa under the rules of the South African Arbitration Association. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.

Debt Partners Website is controlled, operated, and administered entirely within South Africa This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

Contact us:

Clients of Debt Partners can contact us about any enquires regarding this Privacy Policy on
011 886 0638 or email: admin@debtpartners.co.za
Debt Partners,
Empowering you to be financially stable!

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Where your data is sent

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